Please use the same account for login. All your feeds and saved items are safely stored in feedly cloud.

During login, the permissions are requested by Feedly and not the application itself.

If you’re not comfortable using Microsoft/Google account, please try login with Twitter or Facebook.

Please go to app settings -> general and enable “sort by oldest first” option.

[ Click to see larger image ]

Please go to app settings -> general and disable “haptic feedback or vibrate when sync is completed” at the bottom.

[ Click to see larger image ]

Please open an article and tap share icon.

[ Click to see larger image ]

Please go to app settings -> general and turn on “hide article when marked as read” switch.

[ Click to see larger image ]

Please follow below mentioned steps in order to share article to Microsoft‘s reading list.

• Open the article in reading mode you want to share.
• Tap on share charm at the bottom.
• Then again tap on share charm and thereafter tap on Reading List.

[ Click to see larger image ]

Please follow below mentioned steps to share articles to onenote through app.

• Disable “share directly via OS” and use the in-built sharing feature.
• Tap on share icon –> then configure and enable OneNote. It will ask for your credentials.
• Then specify destination location in OneNote. Once specified it will save article on that location.

[ Click to see larger image ]

There might be a temporary issue on Feedly backend. Please try login again or contact support for further help.

We understand your concern.

But contacts access is needed to set default “TO:” address when sharing articles via email. Please go to app settings -> accounts -> email for configuration.

Also, Nextgen Reader has been available in store for more than 3 years and we recognize that your privacy is critical for our business: http://nextmatters.com/privacy/

[ Click to see larger image ]

We use Readability to download full article, but it’s not compatible with some websites. Also, many websites do not support parsers for monetization reasons (as they earn money through ads). We’ll consider more options in future.

Please report an issue with an article here: https://www.readability.com/contact

Please disable “share directly via OS” under app settings -> general. and use the inbuilt share menu.

[ Click to see larger image ]

[ Click to see larger image ]

We’ve reported the issue to Buffer team.Meanwhile please install and login to Buffer via our Windows 8 app: http://apps.microsoft.com/windows/app/nextgen-reader/30648d7a-f0b5-4719-8ca9-7ed6ce3b4b9b

It will automatically sync credentials to Windows Phone.

We’ll add support again in future update.

Please go to http://feedly.com/i/contents/edit to remove a folder.We’ll add support in future.

Also, tap the three dots at bottom and select “sync subscriptions” after making changes online.

[ Click to see larger image ]

We found some performance issues during the testing, but will consider in future release.

The space taken by app and data itself is usually less (around 50mb). The old articles are automatically deleted from cache on sync.

The web cache is saved in OS temporary location. If you’re using latest version of WP8 (i.e. GDR3), please go to phone settings -> phone storage -> phone -> temporary files and tap “delete”.

[ Click to see larger image ]

Unfortunately , the email app on phone doesn’t support html for sharing.

WhatsApp doesn’t support the sharing features provided by OS.

Due to an OS issue/behaviour in WP8.1SL apps. We’ll fix this in update.

Please follow below mentioned steps based on your versions.

WINDOWS PHONE 8.1 (v6.x)

Please try the below steps:

• Open “battery saver” app -> select “nextgen reader” and toggle “allow app to run in background” switch to off and on.
• Go to app settings -> live tiles, toggle “enable live tiles” switch to off and on.

If it’s still not working, please try disabling other apps in background (as some devices have limit on total number of background tasks allowed).

PS. The tiles are updated once every 30 minutes and when you open app it will reset the counter, whether you read all items or not (similar to mail app). It will then be updated again at next interval.

WINDOWS PHONE 8 (v5.x)

Please try the below steps:

• Go to phone settings -> applications -> background tasks -> Nextgen Reader and disable it. Then, select the checkbox – “Turn background tasks back on for this app the next time I open it”.
• Go to app settings -> live tiles, turn off and turn on the toggle switch.

PS. Primary tile is updated once every 30 minutes and shows unread count till 99 (in order to support lock screen). When you open app, the live tile is cleared and updated again at next interval (similar to mail app).

For unread counts up to 999, please tap the three dots at bottom in Subscriptions list or “All Items” list, select “pin to start” and choose flip mode.

SCREENSHOTS ON WINDOWS PHONE 8.1

[ Click to see larger image ]

Go to app settings -> about and tap “send tiles log”.

[ Click to see larger image ]

It is similar to native mail app i.e. once you open app it will reset the count/notification, whether you read all items or not. It will then be updated again at next interval.

PS. We’ll consider an option to “always display unread count and headlines” in future

Unfortunately, it’s an OS issue (WP8.1) i.e. whenever app is updated, the secondary tiles stop working if they’re pinned using the previous version.

Please reboot device and wait for the tiles to update. Otherwise please unpin/re-pin the tile.

By default, app will only sync on fresh start (if enabled via app settings -> general).

However, you can pin “Subscriptions” or “All Items” tile to start screen to always sync on start or resume.

Some users have reported intermittent sync errors over HTTPS. Please disable HTTPS via settings -> general. We’re looking further into it.

For permanent sync issues e.g. office network or proxy, please try enabling HTTPS via settings -> general.

[ Click to see larger image ]

• Check date and time on phone is correct.
• Enable/disable HTTPS via app settings -> general.

[ Click to see larger image ]

Go to app settings -> synchronization and increase the “Reading-list” limit.

[ Click to see larger image ]

By default, app only syncs 250 unread articles. Go to app settings -> synchronization and increase the “Reading-list” limit.

[ Click to see larger image ]

Subscriptions are synced only once every day (to save data and enable faster syncing).

Please tap the three dots at bottom and select “sync subscriptions” to update immediately (after making changes on web).

[ Click to see larger image ]

Please tap the left edge (folder icon) to open feeds list.

[ Click to see larger image ]

To load full articles directly, please follow the steps below:

• In subscriptions view, tap the three dots at bottom and select “set open method”. OR
• In reading view, tap the three dots at bottom and select “load full article for this feed”.

[ Click to see larger image ]

Tap the left edge to select an item and then tap anywhere to select (or de-select) further items in the list.

Easily mark them as read or unread (via the three dots menu).

Please click the video title or youtube icon to open video in external player.

Choose your favourite YouTube player via app settings -> article view (at the bottom).

You don’t have to purchase again. Just press the buy button again and store will automatically confirm your old purchase.

If it still doesn’t work, please contact Microsoft support for license issues:

• Go to https://gethelp.live.com/en-us/Pages/default.aspx
• Choose “apps + store” category and click the “contact us” button.